FAQ

Answers to common questions about our crystals and rituals.

1. Do the crystals from TerraStill have mystical energy?

At TerraStill, we believe crystals are not a replacement for your own inner strength, nor do they promise healing or luck.

Formed over millions of years through natural geological processes, crystals embody patience, transformation, and the quiet strength of the earth.

A crystal can become a personal anchor — a physical reminder to pause, breathe, and reconnect with yourself.

True peace and strength come from within. A crystal simply helps you reconnect with the inner light you already carry.

2. Are all crystals from TerraStill natural stones?

Yes.

We carefully source authentic natural crystals and reject synthetic materials and artificially dyed stones.

Every natural crystal bears unique patterns, inclusions, and traces of its journey deep within the earth.

These natural markings are not imperfections — they are part of its story.

3. How do I care for my crystal jewelry?

To preserve the beauty of your crystal bracelet:

Avoid contact with perfume, lotions, shower gel and other chemicals.

Remove your bracelet before bathing, swimming, or exercising.

Clean gently with fresh water and pat dry using a soft cloth.

Take care to prevent heavy impact, as natural crystals are fragile.

For a gentle daily ritual: take a quiet moment with your bracelet each morning. Hold it, breathe, and set an intention for the day ahead.

Treat your crystal with the same care you offer all meaningful possessions.

4. Can I order a custom bracelet?

Currently, we focus on our original collections. Each design is crafted around the unique bond between nature, symbolism and personal reflection.

Limited customization options may be introduced in the future.

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5. What does the name TerraStill mean?

Terra represents the earth — the foundation from which all life grows.

Still stands for inner calm, presence, and staying centered amid constant change.

Combined, TerraStill embodies our core belief:
Rooted in the earth, we may find stillness within ourselves.

Storms come and go.
But the quiet light within always remains.

6. Can I return or exchange my bracelet?

Unused and undamaged items may be returned within 30 days after delivery for a full refund.

Please read our complete return policy available at checkout before placing your order.

Every natural stone holds unique traits, so we encourage careful consideration before purchasing.

We hope every TerraStill piece feels meaningful as it joins your journey.

7. Are these bracelets suitable during periods of stress, overthinking or emotional difficulty?

TerraStill bracelets are created as gentle reminders for overwhelming moments.

A crystal cannot erase life’s hardships, yet it can be a quiet companion. Resting lightly on your wrist, it grounds you as emotions rise and fade, much like storms sweeping across nature.

You do not need to search endlessly outside yourself.
The ability to return to calm has always existed within you.